Delivery


UK Standard Delivery – Now Free!
(Approximately 1 – 3 working days)

No matter what you order, we’re currently offering FREE DELIVERY on all mainland UK orders.

Goods are dispatched via either 1st Class Post or Courier (dependent on weight) and should arrive with you in approximately 1 – 3 working days. We aim to dispatch all orders placed before 2pm the same working day and within 1 working day during peak times. The vast majority of these orders arrive the next working day after dispatch, however on occasion delivery can take a little longer than this, so please be patient and wait at least 5 working days before contacting our Customer Service Team. Please also note: Items will not be classed as “lost” by our carriers until 15 working days has passed, however if orders have not been received within 5 working days we will always do our best to get a replacement order out to you asap. To view our process for dealing with non-delivered or delayed UK orders please click here.

UK Express Delivery – £6.95
(Within 2 working days)

Express orders are given priority when being picked and packed in the warehouse. We aim to dispatch all Express Orders received before 2pm (for items marked “in stock”) the same day. Your order will be dispatched via the most appropriate method to ensure your order arrives with you within 2 working days. Currently 90% of orders are received next working day, however we are afraid this service is not guaranteed.

Please note: This service often requires a signature upon delivery and is not guaranteed.

If you chose our Express Delivery service and our delivery partners do not attempt to deliver to you within the given time frame we will refund you the difference between the Express and Standard Delivery charge (£3.95).

European Deliver – £9.95
(Approximately 3 – 5 working days)

European Orders are dispatched via either Airmail or courier. Most European Deliveries are received in 3 – 5 working days, however, on occasion deliveries can take slightly longer and we ask you to allow up to 15 working days before contact our Customer Service Team.

Rest Of World Delivery – £19.95 – SUSPENDED
(Approximately 7 – 10 working days)

Orders shipped to “rest of world” locations are dispatched via either Airmail or courier. Most deliveries are received in 7 – 10 working days, however, on occasion deliveries can take slightly longer and we ask you to allow up to 15 working days before contact our Customer Service Team.

Please Note

Timescales listed above are subject to Royal Mail / Courier guarantees, timescales and service.

Some international orders may incur additional charges if they exceed certain weight limits. In this instant a representative will contact you before your order ships to see if you wish to proceed.

Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should advise you the charges due or else you should consult your local customs office. Unfortunately we cannot advise you what these charges will be and CuteBitz is not responsible for them.